Hotels & hospitality
Curtesi for Hotels & hospitality

A front desk that never steps away.

Curtesi answers every call, takes room bookings, and handles guest questions — so your team stays with the guests in front of them.

What it handles

Guest calls answered the moment they ring

Curtesi knows your rates, room types, and policies — booking stays accurately and routing only what needs a person.

Take room bookings

Checks availability and books stays straight into your property management system.

Answer guest questions

Check-in times, amenities, parking, pet policy, directions — answered instantly, day or night.

Handle front-desk overflow

When the desk is busy, Curtesi picks up so no caller waits on hold.

Route special requests

Group blocks, events, and VIP requests get summarized and handed to your team.

Hotels & hospitality in action
Live call · 00:38 Booking
King room · Mar 14–16
T. Okafor · late check-in · confirmation sent
Confirm Message
24/7
reservations and guest support with no night desk
0
callers left on hold at peak check-in
<2 min
to book a stay end to end
“

Overnight calls used to go to voicemail. Now they're booked stays waiting for us in the morning.

Sofia Reyes
GM, The Cedar House Inn

Plugs into the tools hotels already run on

Cloudbeds Mews Opera PMS Google Calendar Twilio

Give every guest a front desk that always answers.

Live in under ten minutes. Free for 14 days. Every ring answered from day one.